Supplement Container – Terms & Conditions

Last updated: August 2025
1. About Us
We are Supplement Container Ltd, a UK-based company reselling health, fitness, and nutrition
products via our website https://supplementcontainer.com.
Company number: 16593383
Email: supplementcontainer@gmail.com
Not VAT Registered.
2. About These Terms
These Terms & Conditions (“Terms”) set out the rules for using our website and buying products
from us. By placing an order, you agree to these Terms.
Definitions: In these Terms, “we”, “us” and “our” refer to Supplement Container Ltd. “You” refers to
the person using our website and purchasing products. “Website” means
https://supplementcontainer.com.
3. Products & Reseller Disclaimer
We are a reseller of products sourced from trusted UK suppliers.
We are not the manufacturer. All product information, usage guidelines, ingredients, and suitability
are based on the manufacturer’s labelling and recommendations.
We comply with the UK Nutrition and Health Claims Regulation and do not publish unauthorised
claims.
Always read product labels before use.
4. Ordering
All orders are placed via our website.
You must provide accurate contact, delivery, and payment details.
Orders are subject to acceptance and availability.
We reserve the right to refuse an order if we believe it may breach laws or our policies.
You may inspect goods on delivery as you would in a physical shop. Opening a supplement
container constitutes acceptance of the product unless it is faulty.
5. Payments
We accept payments via Shopify Payments (credit/debit card), PayPal, Klarna, and Clearpay.
Your order will only be processed once payment has been authorised.
6. Delivery
UK delivery only.
Standard delivery time: 1–3 working days (usually next day if ordered by 12pm).
Delivery cost: £5 flat rate per order.
Orders placed before 12pm Monday–Friday are usually dispatched the same day.
Orders placed after 12pm will be dispatched the next working day.
All orders are shipped directly from our wholesale suppliers to you.
Tracking numbers are provided where available.
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by
circumstances outside our control.
7. Returns & Refunds
Our returns policy complies with the UK Consumer Contracts Regulations while recognising
hygiene requirements for supplements.
You have 14 days from receiving your order to notify us of your intention to return, and a further 14
days to send the item back.
We do not accept returns of opened supplements unless the product is faulty or damaged on
arrival.
Sealed and unused products can be returned for a refund.
For faulty/damaged items, you can choose a refund, replacement, or exchange.
We cover reasonable return postage costs for faulty or damaged goods.
Refunds are processed within 14 days of receiving returned goods.
8. Health & Safety
We do not provide medical advice.
Supplements should not replace a balanced diet and healthy lifestyle.
Always follow manufacturer instructions for use, age restrictions, and suitability.
If you have any medical conditions, are pregnant/breastfeeding, or taking medication, consult a
healthcare professional before use.
Energy drinks and stimulant-based products should be used responsibly and according to the
manufacturer’s warnings.
9. Age Restrictions
For age-restricted products, you must be at least the age stated on the product listing. We operate
an age verification process at checkout for applicable products and may request proof of age before
dispatch.
10. Liability
We are not liable for adverse effects caused by misuse of products or ignoring manufacturer
guidelines.
Our maximum liability for any claim is limited to the amount you paid for the product.
Nothing in these Terms limits our liability for death or personal injury caused by negligence, or for
defective goods under the Consumer Rights Act 2015.
11. Intellectual Property
All images, logos, and product descriptions on our site are the property of their respective owners
and are used with permission or under fair use.
You may not copy or reproduce our website content without our written consent.
12. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes will be handled exclusively in the courts of England and Wales.